In compliance with the information duty established in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the website https://www.loisartdesign.com (hereinafter, the “Website”) is owned by Jorge Lois Navarro, with registered address at C/ Joaquín María López 23 – Sot. D, Madrid, and Tax ID 01176059T.

1. Conditions of Use

These Terms describe the conditions applicable to the services and content offered through the website https://www.loisartdesign.com and govern the legal relationship between Jorge Lois Navarro and the customer.

Access to the Website is free. The use of the Website implies full and unconditional acceptance of these Terms of Use. If you do not agree with them, you must refrain from using this page.

Users must visit and use the eCommerce site responsibly and in accordance with applicable law, good faith, these Terms, and the intellectual and industrial property rights of Jorge Lois Navarro or any third party.

The use of the Website’s content for unlawful purposes is strictly prohibited, as is any action that may cause damage or unauthorized alterations to the Website or its content.

The Website and the products and services offered are intended for adults with sufficient legal capacity to be bound by these Terms of Use. Certain services or products may be subject to additional special conditions requiring express consent, which shall prevail over these general conditions.

2. User Registration

Using the services and making purchases on the Website requires user registration. To complete the registration, users must provide truthful and accurate personal data. You can consult our Privacy Policy at: https://loisartdesign.com/politica-de-privacidad/ .

You may modify your personal data at any time and exercise your rights of access, rectification, erasure, restriction, and objection in accordance with Organic Law 3/2018 (LOPDGDD) and Regulation (EU) 2016/679 (GDPR).

3. Orders

Once an order has been placed, you will receive a confirmation message with details regarding shipping and billing.

4. Payment Methods

The Website accepts the following payment methods:

  • Credit card
  • PayPal

5. Prices

Product prices are those indicated in their respective descriptions. All prices are expressed in euros (€) and include Value Added Tax (VAT).

6. Shipping Conditions

https://www.loisartdesign.com ships worldwide.

Purchases are subject to shipping costs, which are borne by the customer. Shipping costs depend on the destination and the total amount of the order. These costs will be displayed during the purchase process and can be reviewed before completing the order.

The Website is not responsible for delivery delays caused by circumstances beyond its control, including force majeure or unforeseen events.

Deliveries are made through private courier companies or Correos (Spanish postal service).

Delivery options:

  • Standard Shipping
  • Premium Shipping

7. Consumer Goods Warranty

As a customer, you are considered a consumer under Royal Legislative Decree 1/2007 (TRLGDCU).

You have the right of withdrawal, allowing you to cancel the contract without justifying your decision within fourteen (14) calendar days from the receipt of the product or from the conclusion of the contract in the case of services.

You must express your intention to withdraw within the established period and return the product, after which the amount paid will be refunded.

If you experience issues with products or services purchased on this Website, you may submit a complaint through the European Union’s Online Dispute Resolution platform. Jorge Lois Navarro reserves the right to accept or reject claims submitted through this platform.

8. Nullity and Ineffectiveness of Clauses

If any clause of these Terms is declared totally or partially null or ineffective, such nullity will only affect that specific provision. The remaining Terms will remain valid and enforceable.

9. Applicable Law and Jurisdiction

These Terms are governed by Spanish law. Jorge Lois Navarro and the user agree to submit any dispute arising from the purchase of products or services to the Courts and Tribunals of the consumer’s place of residence.